Here at Gatherings & More, we go above and beyond to make sure the gift you or your recipient receives is a wonderful experience. We believe in quality and having a great experience that creates a lasting memory for that special someone. With this in mind, ALL SALES ARE FINAL. We only accept returns for refund or exchange if their are items damaged in transit. Please email gatheringsandmore@gmail.com if you have received a damaged product, and we will make sure we send you a replacement.